Things to note:

• Appropriate footwear must be worn to all classes.
• Classes run for 45 minutes unless otherwise stated.
• You must give at least 2 hours notice when cancelling a class booking.
• If you repeatedly fail to cancel you will be issued a penalty strike. 2 penalty strikes in 15 days will result in being unable to book for a week.
• For health and safety reasons, and to minimise disruption to the class, late entry may not be permitted. If you arrive more than 5 minutes after the scheduled start time, the instructor reserves the right to refuse entry. Please ensure you arrive promptly, with all required equipment ready, so that you are prepared to commence the class on time.
• Classes run with an occupancy of at least 3 people booked on via the app – please note less than 3 people, classes may not run.
• Juniors are 12+ and must be accompanied by an adult.
• It is the responsibility of the adult who is attending with a junior or a carer, who is only there assist, someone in care to ensure they are supervised when attending these sessions. In absolutely no circumstances should the adult, who is only there to assist, be partaking in any form of activity that is separate from the person in their care – i.e not allowed would be the adult swimming lengths in the pool whilst the person under there care is left alone in the pool by themselves. Please if you do have any individual needs please do not hesitate to contact Lifestyles directly – lifestylesenquires@cvlife.co.uk – or the reception team at the centre of choice.
• Bank Holidays – our centre is open from 9am – 6pm. Sessions prior and after these times will not be running.
• Please note that it is forbidden to take photographs or film inside our Fitness Suites and Group Exercise Classes.

Needing assistance when visiting us?

Member Booking Guidance via Technogym App

PAYG Non-Member Booking Guidance

• Non members can book three days in advance as with our members.
• Booking can be made at reception or over the phone:
  • Xcel Leisure Centre – 02476856956
  • Centre AT7 – 02476 665 530
  • The Alan Higgs Centre – 02476308244
  • The Wave – 02476252500
• Payment must be made at the time of booking and band collected at reception.
• Bookings are subject to availability on the classes.